Razer Card
2020
Objective
To enable user to apply for Razer Visa Card via Razer Pay eWallet app and track their expenses. To enjoy various benefits from using Razer Card.
Challenge
How do we enhance the security of the Razer Card in order to protect our user from unexpected scenarios like lost card.
How do we attract user to spend using Razer Card
Findings
Understanding the security functions that may protect users from any fraudulent scams and to ensure the security measure while design the payment flow in Razer Card.
Market Analysis on how banks protecting their customer and features that provided to the customer in order to have full control of their bank cards.
Solution
- Allow user to have full control of their cards
- Enable 2FA security functions on RazerPay App
- Introduce [Freeze Card] feature on app where user are able to temporary freeze their card if they lost their card or suspicious transactions.
Razer Card Campaign
As part of the Razer Card campaign, we would like to encourage users spending user Razer Card which brings benefits to both user and business.
Rewards was introduced during the campaign where user are able to collect points when they make transaction via Razer Card, Referring friends into Razer Card or Razer pay.
Design Approach
Missions
Catalogue of missions where user are able to collect points when they perform the required task such as Pay Bills, Spend using Razer Card, Refer Friends.
Points Tracker
User will be able to keep track on the points that they’ve collected while doing the task provided in the Razer Campaign.
By completing each of the task, user will be able to redeem the prize (Razer Products)
60
Boost in Active Users
90
Mission Completed
